Who is MOST likely to be
held accountable when something goes wrong?
Question 1 options:
Board of Directors
______________ is based on interacting with others to create shared organizational purpose and reality, influencing and structuring attitudes, helping followers to identity their value systems, and emphasizing people rather than tasks.
Question 2 options:
Which one of the following is NOT one of the six important areas of mastery for team leaders?
Question 3 options:
Background and expertise
Which of the following cultures is denoted by being supportive and interactive?
Question 4 options:
Middle managers who feel underappreciated by the upper level executives do NOT have which of the following in common?
Question 5 options:
Lack of information
Middle managers are regarded:
Question 6 options:
as strong visionaries.
as forgotten practitioners.
as strong advocates for long-term planning and change.
Healthcare leaders face all of the following environmental challenges EXCEPT:
Question 7 options:
millions of first-time recipients of health insurance.
technological changes dramatically influencing the nature and exchange of information.
mission statements for their organizations.
an aging population.
What term indicates a transactional, authoritative position derived from the organizational hierarchy that is concerned with internal consistency, procedures and policies, setting goals for employees, and emphasizing tasks and duties?
Question 8 options:
Master leaders are capable of establishing a balance between the forces of:
Question 9 options:
short-term goals only.
certainty and transformation.
management but not leadership.
task needs but not people needs.
Question 10 options:
relies on influence to position the organization for success in a dynamic environment.
relies on vision to position the organization for success in a dynamic environment.
focuses on change and adaptability.
focuses on standards and protocols.
_________________________ creates change within a culture of integrity that helps the organization thrive over the long haul by promoting openness and honesty, positive relationships, and long-term innovation.
Question 11 options:
Goal planning and setting
How many steps does effective succession planning involve?
Question 12 options:
Which roles rely on creativity and communication skills to bring about change and to acquire resources necessary for change management?
Question 13 options:
Monitor and Coordinator
Coordinator and Broker
Innovator and Monitor
Innovator and Broker
What is required to move an organization and position it for success in a dynamic environment, relying more on the tools of persuasion and influence, and focusing on change and adaptability?
Question 14 options:
Set up to fail syndrome
Which group uses functional goals and policies to create deliverable outcomes?
Question 15 options:
Which of the following is NOT one of the four leadership roles of the Competing Values Framework?
Question 16 options:
Master Trend Setter
___________ involves evaluation of current organizational capabilities and future needs and identification of suitable candidates who could assume key positions within the organization.
Question 17 options:
Vroom’s Expectancy Theory
The term “executive span” refers to the:
Question 18 options:
number of individuals directly reporting to a senior executive.
number of hospitals a senior executive is responsible for.
span of authority given to a senior executive by the board of directors.
span of daily activities a senior executive has.
Synthesizing information does NOT consist of:
Question 19 options:
gathering intelligence on the feasibility of new programs.
scheduling due dates for reports from market research vendors.
communicating the activities of competitors and suppliers.
assessing changes in the external environment.
Which one of the following is a task of a high-impact manager?
Question 20 options:
Non-technical tasks linked to the operating core, routines, and compliance
People tasks involving leading, motivating, and developing direct reports
Rote tasks associated with day-today operations
Collecting and distributing daily reports